Frequently Asked Questions (FAQ)
Welcome to the Tuscaloosa Bypass Frequently Asked Questions page. This section is here to guide you through everything you need to know about traveling on one of West Alabama’s most efficient and well-connected toll routes. From how tolls are collected to vehicle access policies and general travel tips, these FAQs are designed to make your journey faster, easier, and stress-free—whether you’re headed to work, school, or simply passing through Tuscaloosa.
General Information
A privately operated toll road connecting U.S. Highway 82 to Interstate 59/20, designed to reduce congestion and provide faster travel times in Tuscaloosa County.
The Bypass is open 24 hours a day, 365 days a year.
Tolling & Payment
Passenger vehicles: $2.00 with a Freedom Pass account, $2.50 cash/credit. Rates vary for larger vehicles based on axle count.
Cash, credit/debit cards, Freedom Pass (tag/mobile), and Bestpass.
Freedom Pass
The Freedom Pass is an electronic tolling system that allows drivers to pay automatically at a discounted rate without delay. It works at all American Roads toll facilities in Alabama.
You can apply online at tuscaloosabypass.com or in person at the Tuscaloosa By-Pass office. Once your account is active, we will mail you a toll tag to attach to your windshield.
- Discounted toll rates on every trip
- Contactless, quick passage through toll plazas with dedicated lanes
- Online account management to track trips and payments
- Auto-replenishment to ensure you never run out of funds
Travel & Safety
Yes, the bridge is monitored 24/7, and in severe weather conditions such as ice, the Tuscaloosa Bypass may temporarily close to protect driver safety.
For safety reasons, bicycles or pedestrians are not permitted on the Tuscaloosa By-Pass.
Yes, but please follow Alabama Department of Transportation regulations for axle weight restrictions. For special arrangements, contact our office in advance.
Customer Service & Assistance
Our toll attendants are available 24/7 to assist you. If you encounter an issue, stop safely and speak to the toll collector. Or reach out to our office.
Receipts are available from the toll attendant at the time of payment, or you can log into your Freedom Pass account to view and print your trip history.
Call us at (205) 752-2003 or email tbpoffice@tuscaloosabypass.com. Visit our Contact Us page on our website for more details and directions.
ACCOUNTS & PROGRAMS
Anyone can open an account. There are no residency requirements. Sign up online or reach out to our office.
No, these are separate programs that operate independently. You'll need to choose which payment method works best for your travel needs.
No, we never communicate via text message about toll payments. We do not use video tolling. If you receive such a message, it is fraudulent.
OPERATIONS & ACCESS
24/7, year-round, unless weather conditions force road closures.
EMERGENCY & SPECIAL SITUATIONS
Commercial vehicles should: • Check height and width requirements • Have proper documentation ready • Call our customer service center for any questions Link using contact us page.